HOW IT WORKS
Two agents. One knowledge base.
Zero guesses.
Both tools draw from the same set of NDIS policy documents — monitored daily, version-controlled, evidence-gated.
PLATFORM GUARANTEES
Every answer cites a source
No answer is generated without a retrievable policy section to back it.
Policy monitored daily
16 documents checked for changes. Old versions retired before new ones go live.
Refuses when it doesn't know
If evidence confidence falls below threshold, the system says so — it doesn't guess.
Every query is logged
Every question, answer, and refusal — stored in full. Nothing is off the record.
AGENT 01 — POLICY QUERY
Ask a question. Get a cited answer.
Open →You ask
Type any NDIS policy question in plain language. No special syntax needed.
We search 16 documents
Matched against the full NDIS corpus using keyword and semantic search simultaneously.
Evidence is checked
Confidence must clear a threshold before the LLM is called. If it doesn't, the system asks a clarifying question — then refuses if still insufficient.
Cited answer
The response includes the exact document section it came from. No citation means no answer.
AGENT 02 — CLAIM CHECKER
Upload. Cross-check. Submit with confidence.
Open →Upload your documents
Invoice, shift notes, service agreement — any combination.
Fields are extracted
Every line item, rate, date, and participant detail pulled from each file.
Cross-checked against policy
Line items validated against the Support Catalogue. Rates compared to Pricing Arrangements. Fields cross-referenced across all files.
Compliance report
Pass, flag, or fail — with a reason for every finding.
THE KNOWLEDGE BASE
Both agents draw from the same corpus: 16 NDIS policy documents ingested from official sources, split by section, and re-indexed whenever a source changes. The Price Guide and Support Catalogue update quarterly — the corpus reflects that automatically.